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Contact Us

Please choose among the following support options for technical assistance or account information.

Retirement Plans Customer Service

For Individuals
Retirement Plan Services 800.858.5420
For Administrators
Retirement Plans Client Support 800.262.7111
Participant Data Management 800.378.8356

Group Insurance Customer Service

Group Disability Insurance Claims
Not in NY 800.378.2395
NY Only 877.276.6645
Group Accident, Critical Illness and Hospital Indemnity Insurance Claims
Not in NY 866.851.5505
NY Only 866.409.7661
Life Insurance
Not in NY 800.628.8600
NY Only 800.378.6059
Long Term Disability
Not in NY 800.368.1135
NY Only 800.426.4332
Short Term Disability
Not In NY 800.368.2859
NY Only 800.426.4332
Dental Insurance
Not In NY 800.547.9515
NY Only 888.396.8641
Vision Insurance
Balanced Care Vision Plan I (VSP) 800.877.7195
Balanced Care Vision Plan II (EyeMed) 888.581.3148
Balanced Care Vision Plan III (The Standard, not in NY) 800.547.9515
Balanced Care Vision Plan III (The Standard, in NY) 888.396.8641
Group Accident Insurance
Not In NY 866.851.2429
NY Only 866.409.7661
Group Critical Illness Insurance
Not In NY 866.851.2429
NY Only 866.409.7661
Group Hospital Indemnity Insurance
Not In NY 866.851.2429
Absence Management
Not In NY 866.756.8116
NY Only 866.757.1984

Producer Services

Individual Annuities Sales Support 800.378.4578
Individual Disability In-Force Policies 800.992.4446
Individual Disability Pending Business 800.378.6058
Commissions & Contracting 800.766.9737

Other

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