Forgot Your Password?

Please choose among the following support options for technical assistance or account information.

Retirement Plans Participants and Employers

For our plan participants and sponsors who need assistance with their retirement plan services.

For help logging into your account, contact us at 800.858.5420. If you need assistance with a specific service, please call the corresponding number below.

Employers

For employers who use AdminEASE^SM plan administration tools to administer their employee benefits insurance plan with The Standard.

Group Insurance Claims

For individuals who need assistance filing a new claim or finding the status of a submitted claim.

Financial Professionals

For producers and brokers who sell The Standard's products.

StanCorp Mortgage Investors Online Services

For customers of StanCorp Mortgage Investors who purchase commercial real estate loans.

Having trouble logging in?

One of these might be the problem:

• The password or username you entered is incorrect.
  • Reset your password
  • Contact customer support to retrieve your username
• Your online account has not been confirmed.
  • Follow the confirmation instructions that were sent to the email address you used to create the online account
  • If you no longer have the confirmation email, reset your password to receive a new confirmation email

If you continue to have problems, please contact customer support.