Customer Service
| Group Insurance | ||
|---|---|---|
| Phone | ||
| Non-NY | ||
| AdminEASE Support | 800.378.2396 |  |
| Dental/Vision eServices (Claims Only) |
800.547.9515 | |
| Dental/Vision eServices (Eligibility) |
877.490.9991 | |
| Life Insurance | 800.628.8600 | |
| Long Term Disability | 800.368.1135 | |
| Short Term Disability | 800.368.2859 | |
| Dental Insurance | 800.547.9515 | |
| Vision Insurance | 800.547.9515 | |
| New York Only | ||
| AdminEASE Support | 877.289.2339 | |
| Dental/Vision eServices (Claims & Eligibility) |
888.396.8641 | |
| Life Insurance | 971.321.5836 | |
| Long Term Disability | 800.426.4332 | |
| Short Term Disability | 800.426.4332 | |
| Dental Insurance | 888.396.8641 | |
| Vision Insurance | 888.396.8641 | |
| MEDEX Travel Assist | ||
|---|---|---|
| US, Canada, Puerto Rico, Bermuda, US Virgin Islands | 800.527.0218 | |
| All Other Countries (Call collect.) | 410.453.6330 | |
| Individual Insurance | ||
|---|---|---|
| Disability Income | 800.247.6888 | |
| Retirement Plans | ||
|---|---|---|
| General Support | 800.262.7111 | |
| Client Services | 877.805.1127 | |
| Participant Data Management | 800.378.8356 | |
Sales and Marketing
| Small Business Solutions | 800.521.8776 | |
| Retirement Plans | 877.805.1127 | |
Other
| Fraud Investigations Unit | 800.378.2387 | |
